Legal

Privacy Policy

Last updated: September 30, 2026

Who we are

Middleton Painting ("we", "us", or "our") is a residential and commercial painting contractor offering interior, exterior, cabinet and commercial painting and epoxy garage floor coatings for homeowners and businesses across Memphis and the surrounding Shelby, Fayette and Tipton County communities in Tennessee. This policy explains what information we collect through our website at www.middletonpaintingmemphis.com, why we collect it, and the choices you have.

What personal information we collect

We only collect information you choose to give us, plus a limited amount of technical information your browser sends automatically.

Information you provide. When you request an estimate through our form we collect your first and last name, phone number, email address, street address (optional), and the type of project you are planning.

Information collected automatically. When you submit the form we also record the page you submitted it from, the page you first arrived on, the website that referred you, any campaign tags in the link you followed (such as UTM parameters and Google Ads click identifiers), and your browser's user-agent string. We use this to understand which pages and campaigns bring enquiries and to filter out spam, not to build a profile of you.

We do not collect health information, government identifiers, or payment card details through this website, and we do not ask you to create an account.

How we use your information

We use the information you provide to respond to your enquiry, schedule and prepare for estimates, quote and deliver work, keep records of our correspondence, and meet our legal obligations. We also use aggregate analytics to understand how visitors find and use the site so we can improve it.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Estimate requests

When you submit the estimate form, your request is delivered to our team through Zapier and recorded in our lead records so we can follow up. We keep these requests for customer-service and record-keeping purposes, and we do not add you to a marketing list from a form submission without telling you.

If you give us your phone number, you agree we may contact you at that number about your enquiry, by call or text. Standard message and data rates may apply, and you can ask us to stop at any time.

Analytics and cookies

We use Google Analytics to measure how our website is used. Google Analytics sets its own cookies and receives information about your visit, including pages viewed and general location derived from your IP address. See Google's Privacy & Terms. You can opt out across all sites with the Google Analytics opt-out browser add-on, or block and delete cookies in your browser settings.

Some pages also load content from Google, such as our map and the fonts used on the site. When your browser loads that content, Google receives technical information such as your IP address.

Who we share your information with

We share personal information only with service providers who help us run this website and respond to enquiries, and only as far as they need it to do that work. They are not permitted to use it for their own purposes. These currently include our website host (Vercel), our form delivery service (Zapier), Google (Analytics, and Google Sheets where estimate requests are recorded), and the customer relationship management system we use to follow up on requests.

We may also disclose information where the law requires it, to enforce our agreements, or to protect the rights, safety, or property of our clients, our team, or the public.

How long we keep your information

We keep estimate requests and project correspondence for as long as needed to serve you and to satisfy the record-keeping obligations that apply to contractors in Tennessee, then delete or anonymize it. Analytics data is retained according to Google's own retention settings. You can ask us to delete your information sooner, as described below.

How we protect your information

We use encrypted connections (HTTPS) across the whole site, limit access to your information to the people who need it, and use reputable service providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we take these safeguards seriously.

Data breach procedures

If we become aware of a breach affecting your personal information, we will investigate promptly, take steps to contain it, and notify affected individuals and the appropriate authorities where the law requires us to.

Your privacy rights

You can ask us for a copy of the personal information we hold about you, ask us to correct it if it is wrong, or ask us to delete it. We may need to keep certain records for legal or tax reasons. To make a request, contact us using the details below; we may need to verify your identity first.

Third-party links

Our website may link to other websites, including our social media profiles and the providers named above. We are not responsible for their privacy practices, and we encourage you to read their policies separately.

Children's privacy

This website is intended for adults. We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.

Changes to this policy

We may update this policy to reflect changes to our practices or for legal, operational, or regulatory reasons. When we do, we will revise the "Last updated" date at the top and bottom of this page.

Contact information

Please also read our Terms.

Last updated: September 30, 2026

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